Returns, Refunds, and Cancellations
You may cancel your order at any time by contacting us at firstname.lastname@example.org. If your order has shipped but not delivered at the time of your cancellation, the package will be intercepted and redirected back to us, and an intercept fee of $15.90 from UPS will be deducted from any refund due.
Should your order already be delivered, your order may be returned assuming the product packaging is unopened. Return shipping is the responsibility of the purchaser. Once the order is received by Say It With Beef, a refund will be issued to the card used for the purchase provided the internal packaging is unopened.
If an order fails to be delivered and is returned to sender, a fee is incurred from the carrier for return service. Say It With Beef will be happy to reship your order and waive this fee, but you will be responsible for the cost of a second shipping attempt. If you decide to cancel your order instead, you will be refunded for your purchase minus the cost of the return fee. This applies to any orders which fail to deliver due to an incorrect address, providing a PO Box, or any other situation resulting in a return not caused by an error on behalf of Say It With Beef.
Note that in all instances, the cost of shipping is non-refundable.
Discounts and promotions are only valid during the promotional period and are based on the date the order was placed. Refunds will not be given for purchases made prior to the availability of a new discount or promotion. If a refund is issued and an identical order is placed with the intention of taking advantage of the promotion, the customer will be contacted to pay the difference for the discounted amount or cancel the order.
Other refunds may be requested by contacting us at email@example.com and will be given at the desecration of SIWB.